Went in to return a pair of shorts I had purchased online and exchange for different size. Cashier ran into some issues when trying to do the exchange and I had to wait for a couple minutes. They had multiple employees instantly come up to registers to help and after the issue was solved they even gave me a coupon for my patience! Great customer service and super nice, apologetic employees! Love this place!
great service but saw worker bri f sending nudes on the job :/
Not as much for me as it used to be, the jeans are all low cut now, they don't cater to the middle age woman the way they used to
Been there twice with my family and just didn't see why its so liked. Had pretty boring clothes to but at expensive prices. Doesn't really seem to have many good deals and the workers don't seem to care one way or the other if your looking for something and need help.
Trendy fashion at low low prices! There isn't much I don't like about Old Navy. I wouldn't say I'm the most fashionable man around, but while shopping for clothes here, I feel it's hard to make a bad decision. I used the restroom during my visit and it was spotless and smelled clean. The quality of materials is very good for the price, but not the very best, and I found many of the clothing shelves cluttered and in disarray (see pic posted by me). No staff members asked me if I need help finding anything either (they were ALL on the women's side of the store) hence my 4-star review. Other than that, if you don't mind digging through mounds of T-shirts that people have looked at and just thrown back on the shelf without any staff refolding, this here is a great place for clothes. To note, the women's side was very organized with at least 4 staff members over there hard at work. The men's side looked like a post appoctolyptic wasteland.
Old Navy is a US Clothing Store based in Mentor, Ohio. Old Navy is located at 7317 Mentor Ave, Mentor, OH 44060, USA.
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